CENTRALIS DYNAMICS / LEGAL INFORMATION
Privacy Policy
Last updated: October 8, 2026
Privacy matters to us.
Centralis Dynamics respects your personal information
and is committed to handling it responsibly.
This Privacy Policy explains how we
collect, use, store, share and protect
personal information when you visit our website,
purchase products, create an account,
subscribe to updates or communicate with us.
This policy applies to the Centralis Dynamics website,
online store, customer accounts and related services.
Where consent is legally required, we request it separately.
Our approach to privacy.
We collect information necessary to operate our
store, fulfill orders, communicate with customers
and improve our services. We do not sell personal
information to third parties for monetary payment.
01. Who We Are
Centralis Dynamics develops and supplies
aquatic movement products, including AquaQi HydroFlow
Skirts, Central Leash systems and related equipment.
Website:
centralisdynamics.com
Privacy contact:
centralisdynamics@gmail.com
02. Information We Collect
We collect information you provide directly
when shopping, creating an account, subscribing
to communications or contacting us.
Information You Provide
- Identity: Name and contact details.
- Communication: Email address and telephone number.
- Orders: Purchased products, quantities, sizes and variations.
- Delivery: Billing and shipping addresses.
- Accounts: Customer account information and preferences.
- Support: Messages, return requests and product inquiries.
- Marketing: Newsletter preferences and subscriptions.
Automatically Collected Information
Our systems and service providers may collect
IP addresses, approximate location,
browser and device information, pages visited,
referring websites, cookies and technical logs.
The information collected depends on
the website features and services in use.
03. How We Use Your Information
We use personal information for necessary
business operations and customer service.
- Orders: Processing purchases and payments.
- Fulfillment: Preparing and shipping products.
- Communication: Sending order confirmations and delivery updates.
- Accounts: Managing customer access and preferences.
- Customer care: Handling refunds, exchanges and replacements.
- Security: Preventing fraud and unauthorized activity.
- Improvement: Maintaining website performance and usability.
- Marketing: Sending updates where permitted.
- Compliance: Meeting applicable tax, accounting and legal obligations.
Where applicable, we rely on valid legal grounds
for processing, including
contractual necessity, legal obligations,
legitimate interests or consent.
04. Online Store & Orders
Our online store operates using
WooCommerce on WordPress.
When you place an order, we process information
needed to manage the purchase, verify payment,
prepare products, arrange delivery and
provide customer support.
Order records may be retained for
customer service, accounting,
tax compliance, dispute resolution
and other lawful business purposes.
05. Payment Information
Payments are handled through payment providers
available at checkout.
Depending on the payment method selected,
payment details may be collected and processed
directly by the relevant provider.
Centralis Dynamics generally receives
transaction references, payment status,
order amounts and confirmation details,
rather than complete payment card information.
Payment providers may operate under their
own privacy policies and legal requirements.
06. Shipping & Fulfillment
To deliver orders, we may share necessary information with
shipping carriers, postal services,
logistics partners and customs authorities.
This information may include your name,
delivery address, telephone number
and relevant order details.
International deliveries may require information
to be transferred between countries for
shipping and customs clearance.
07. Customer Accounts
Customers may create an account to manage
personal information, saved addresses,
order history and preferences.
Keep your account password confidential.
If you suspect unauthorized access,
please contact us.
08. Email & Newsletter
We may send transactional communications
related to purchases, payment confirmations,
shipping, returns and customer support.
If you subscribe to our newsletter,
we may send updates about
AquaQi, Centralis products,
new releases, sessions, events and programs.
Marketing communications are sent
where permitted by applicable law.
You can unsubscribe from marketing
emails at any time using the instructions
in the message or by contacting us.
Unsubscribing from promotional messages
does not prevent necessary transactional
or customer service communications.
09. Cookies & Website Technology
Our website may use cookies and similar
technologies to support essential functions,
maintain security and improve the browsing experience.
- Shopping: Maintaining cart sessions.
- Accounts: Supporting customer login.
- Preferences: Remembering selected settings.
- Security: Protecting website operations.
- Analytics: Measuring usage when enabled.
- Marketing: Supporting permitted promotional tools where applicable.
You can manage cookies through browser settings.
Disabling essential cookies may affect
shopping cart, account or checkout functionality.
Where legally required, we will seek consent
before using non-essential cookies.
10. Third-Party Services
We may use external providers to support
website hosting, payments, shipping,
email communication, security,
backups and analytics.
These providers may process relevant
information on our behalf or independently,
depending on their services and legal roles.
We do not sell personal information
to third parties for monetary payment.
Certain advertising or analytics integrations,
if enabled, may constitute data sharing under
applicable privacy laws and require additional
notices or customer choices.
11. International Data Transfers
Centralis Dynamics serves international customers.
Personal information may be processed or stored
in countries other than your country of residence.
Where required by applicable law,
we seek to apply appropriate safeguards
for international transfers of personal information.
12. Data Retention
We retain information for as long as reasonably
necessary to fulfill the purposes described
in this policy or as required by law.
Order and transaction records
may be retained for accounting, taxation,
customer service and legal compliance.
Newsletter information
may be retained until you unsubscribe
or request deletion, subject to necessary
legal and suppression records.
When information is no longer needed,
we take reasonable steps to delete,
anonymize or securely dispose of it.
13. Data Security
We take reasonable technical and organizational
measures to protect information from
unauthorized access, misuse, alteration or loss.
These measures may include
secure website connections,
access controls and security features
provided by technology partners.
No method of electronic transmission
or storage is completely secure.
14. Your Privacy Rights
Depending on your location and applicable
privacy laws, you may have rights to:
- Access personal information held about you.
- Correct inaccurate information.
- Request deletion where legally applicable.
- Withdraw consent when processing relies on it.
- Object to or restrict certain processing activities.
- Request copies or portability of eligible data.
- Complain to an applicable data protection authority.
Some requests may be subject to identity verification,
legal exceptions or record-retention requirements.
To submit a request, email
centralisdynamics@gmail.com
.
15. Children's Privacy
Our online store is intended for customers
legally able to make purchases or those
acting with appropriate parental
or guardian authorization.
We do not knowingly collect children's
personal information in violation
of applicable privacy laws.
Parents or guardians with concerns may
contact us to request an appropriate review
or removal of personal information.
16. External Websites
Our website may contain links to social media,
video services and other external websites.
These services operate independently and
may apply their own privacy policies
and data collection practices.
We encourage visitors to review
the privacy practices of external
services before providing personal information.
17. Changes to This Policy
We may update this Privacy Policy to reflect
changes in our business, services,
technology or legal requirements.
Updates will be published on this page
with a revised date. Where required,
we will provide additional notice
or obtain consent for material changes.
CENTRALIS CUSTOMER SUPPORT
Privacy Questions?
For privacy inquiries, personal information
requests or questions about this policy,
please contact Centralis Dynamics.
CONTACT CENTRALIS
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